Withdrawal Policy

Consumers have the following right of withdrawal:

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Anastasia Ushakova, The Launchpad Club, Schwartzkopffstraße, 10115 Berlin, Germany, email: hello@thelaunchpadclub.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. You can also use the electronic withdrawal function on our website: Withdraw from contract.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Early expiry of the right of withdrawal

For contracts for the supply of digital content not supplied on a tangible medium (e.g. online curriculum, recordings, AI tools), the right of withdrawal expires when we have begun performance of the contract after you have (1) expressly consented that we begin performance before the end of the withdrawal period, (2) acknowledged that you thereby lose your right of withdrawal, and (3) we have provided you with a confirmation in accordance with § 312f BGB.

For service contracts, the right of withdrawal expires when we have fully performed the service and only began performance after you gave your express consent and acknowledged that you lose your right of withdrawal upon complete performance of the contract.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Anastasia Ushakova, The Launchpad Club, Schwartzkopffstraße, 10115 Berlin, Germany, email: hello@thelaunchpadclub.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content / provision of the following service (*):
– Ordered on (*) / received on (*):
– Name of consumer(s):
– Address of consumer(s):
– Signature of consumer(s) (only if this form is notified on paper):
– Date:

(*) Delete as appropriate.